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Crucial Conversations

Does your organization suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics, or alienation? Do you work with others who are hard to get along with, drag their feet, avoid tough issues, advocate their position excessively, respond poorly to pressure, easily become emotional, or run away when disagreements arise? Then you, your team, or your organization needs Crucial Conversations Training.


DownloadWorkshop Overview

Watch this 3-min Crucial Conversations video.

Crucial Conversations

Crucial Conversations Improve Communication, Business Performance

A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. These conversations, when handled poorly or ignored, weaken relationships and cause teams and organizations to get less-than-desirable results.


What You Will Learn

Learn how to create conditions where people speak with complete candor (no matter the topic) and with complete respect (no matter the person). Gain skills that enable spirited dialogue and reduce deference and defiance. Begin stepping up to tough issues and sharing opinions, feelings, and information safely and freely. Learn how to promote the best ideas, save time with fewer meetings, have less disagreement, and build more alignment with better decisions.

This training teaches you how to achieve healthy dialogue at all levels in your organization; you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Crucial Conversations training drives positive change throughout your organization, enabling you to:

  • Resolve disagreements - accurately address concerns by talking respectfully, candidly, and skillfully.

  • Build acceptance rather than resistance - give and receive feedback in a way that enhances relationships and improves results.

  • Speak persuasively, not abrasively - effectively talk about high-stakes, emotional and controversial topics.

  • Foster teamwork - get the right people involved in a way that ensures better decision-making and guarantees commitment and conviction.

VitalSmarts - Certified Trainers

The LPD staff is certified by VitalSmarts®, the creators of Crucial Conversation curriculum, to bring this award winning material to enable breakthrough results in an open environment where communications flows easily.

To learn more, contact LPD.

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